1. Who We Are

We are Hunoir Pharmaceuticals, a DRAP-registered pharmaceutical and nutraceutical company committed to innovation and integrity in healthcare. All our products comply with standards set by the Drug Regulatory Authority of Pakistan (DRAP) and are formulated based on scientific guidance from bodies like the U.S. Food and Drug Administration (FDA).

2. What Personal Data We Collect and Why

We may collect:

Identity Data: Name, email, phone number
Account & Transactional Data: Order history, billing info
Technical Data: Cookies, IP address, device/browser info
Health Data (if voluntarily submitted)

Purpose:

Order fulfillment & communication
Customer support
Analytics & website improvement
Legal & regulatory compliance

3. Comments

We collect comment form data, your IP, and browser details to help prevent spam.

4. Media

Avoid uploading images with embedded location data (EXIF GPS), as it can be accessed by users.

5. Contact Forms

We store form submissions for up to 6 months for support purposes. We do not use this data for marketing without your explicit consent.

6. Cookies

Cookies are used for:

Session tracking
Shopping cart functionality
Analytics & Facebook Pixel (if enabled)

Manage cookies via your browser settings.

7. Analytics

We use Google Analytics. You can opt out using Google’s opt-out tools.

8. Who We Share Your Data With

We may share necessary data with:

Payment Gateways (e.g., Easypaisa, JazzCash)
Courier Services (e.g., TCS, Leopards)
Email/Hosting Providers
Regulatory Authorities (if required)

9. Data Retention

Contact form entries: 6 months
Orders & accounts: 10 years (legal requirement)
Analytics: 12 months

10. Your Rights

You have the right to:

Access, correct, or delete your data
Request data portability
Withdraw consent
File complaints

11. Data Transfers Outside Pakistan

Your data may be stored on international servers (cloud or hosting services). We ensure all providers follow standard data protection compliance.

12. Data Protection Measures

SSL encryption
Secure payment integrations
Access control & staff awareness
Regular security audits

13. Data Breach Protocol

We will:

Notify affected users within 72 hours
Investigate and resolve the breach
Notify authorities if required

14. Third-Party Data Sources

We may receive anonymized analytics and ad targeting data from trusted partners (e.g., Google, Facebook).

15. Automated Decision-Making

We do not use user profiling or automated decisions beyond basic site functionality and ad tracking.

16. Regulatory Compliance

As a DRAP-registered organization, we comply with applicable healthcare and consumer data regulations.

Contact Us

For privacy inquiries or data access requests:

Hunoir Pharmaceuticals
📧 Email: contact@hunoirpharma.com
📞 Phone: 0345 3000168

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Privacy Policy